FAQ
Do
you offer "ADVENT" in CD format?
Yep, there's an icon on the home page or you can call CD Baby, or
click right
here.
Is
it safe to buy music through this website?
Yes. Buying CDs and digital music is 100% safe! 857's official CD
retailer CDBaby accepts all major credit cards and guarantees secure
online shopping. CDBaby uses the most powerful privacy systems available
- much safer than using your credit card in person, by mail, or by
phone. Nobody ever sees your credit card info. It is charged and
immediately erased, never stored on their system at all. Digital
Downloads from
iTunes or our
digital store are 100% safe as well and you get the music
instantly!
I
feel uncomfortable with using my credit card online. Can I still buy
albums?
Yeah. Even though surveys confirm that it’s actually safer to use credit
cards online than in a restaurant for example, your concern is
understandable. CDBaby offers flexible options to purchase albums. You
can place your order by phone, fax or regular mail. That goes for CDs
and mp3s sold by CDBaby. For
iTunes or our
digital store, you need to have a credit/debit card.
I
don’t have a credit card. How do I order albums without one?
No worries. CDBaby.com accepts checks, money orders, international money
orders and cash in addition to all major credit cards. All orders can be
phoned, faxed or mailed. CD Baby's main office is open 9am to 6pm,
California time Phone: (800) BUY-MY-CD - for CD orders only; (503)
595-3000 - for all business; Fax: (503) 296-2370 Mail: CD Baby - 5925 NE
80th Ave., Portland, OR 97218-2891 USA Email:
cdbaby@cdbaby.com
When will my album arrive?
Again, if it’s a digital
download from
iTunes or our
digital store, you'll get it instantly!! In the USA, if you
get one CD, CDBaby sends it first class mail. Your CD will arrive in 3-5
days. If you get more than one CD, CDBaby sends it priority mail. Your
CDs will arrive in 2-3 days. You can even have overnight shipping!
Outside of the USA, CDBaby uses Global Priority Mail. Sometimes they
take only 2 days! Usually, 5-6 days. CDBaby can remove the plastic "jewelbox"
around the CD, and send you just the CD and paper artwork if you wish.
This saves you not only postage, but usually won't be opened by customs,
either.
What happens if my CD arrives damaged in the mail?
As you probably would've guessed by now, all CD orders on this site are
handled by CDBaby. CDBaby considers customer service a top priority. So
if there's any problem whatsoever, they're the ones to call. CDBaby 5925
NE 80th Ave., Portland, OR 97218-2891 USA Phone: (503) 595-3000 - for
all business Fax: (503) 296-2370 Email: cdbaby@cdbaby.com www.cdbaby.com
CDBaby's main office is open from 9am to 6pm, California time Can I buy
more than 1 CD with one order? Absolutely. If you buy more than one CD
right now, You will pay only $13.49 for every CD. Also, should you
purchase multiple copies of the album, CDBaby will send them by priority
mail. Your CDs will arrive in 2-3 days. (in the US only).
How
much does it cost to ship the CD?
Look below!
|
CDs |
USA |
USA
overnight |
Canada
Mexico |
Canada
Mexico
NO PLASTIC |
World
PRIORITY |
World
PRIORITY
NO PLASTIC |
Internat.
Air Mail |
Internat.
Air Mail
NO PLASTIC |
|
1 |
$2.25 |
$14.00 |
$3.25 |
$3.00 |
$7.00 |
$7.00 |
$7.00 |
$4.00 |
|
2 |
$4.00 |
$14.00 |
$5.20 |
$3.50 |
$10.00 |
$7.00 |
$7.00 |
$4.00 |
|
3 |
$5.00 |
$16.00 |
$6.00 |
$4.00 |
$10.00 |
$7.00 |
$8.50 |
$5.50 |
|
4 |
$6.00 |
$19.00 |
$6.75 |
$4.50 |
$10.00 |
$7.00 |
$9.50 |
$5.50 |
|
5 |
$7.00 |
$19.00 |
$7.50 |
$5.00 |
$10.00 |
$7.00 |
$10.50 |
$6.00 |
|
6 |
$7.00 |
$19.00 |
$8.25 |
$5.50 |
$10.00 |
$7.00 |
$11.50 |
$6.50 |
|
7 |
$7.00 |
$19.00 |
$9.00 |
$6.00 |
$19.00 |
$10.00 |
$13.50 |
$7.00 |
|
8 |
$7.00 |
$19.00 |
$9.75 |
$6.50 |
$19.00 |
$10.00 |
$15.50 |
$7.50 |
|
9 |
$7.00 |
$21.00 |
$10.50 |
$7.00 |
$19.00 |
$10.00 |
$16.50 |
$8.00 |
|
10 |
$7.00 |
$21.00 |
$11.25 |
$7.50 |
$19.00 |
$10.00 |
$18.50 |
$8.50 |
|
11+ |
$7.00 |
$21.00 |
$12.00 |
$8.00 |
$26.00 |
$11.00 |
$22.00 |
$10.00 |
My question isn't
answered on this page. What should I do?
If you have
any questions please don't hesitate to contact us. You
can send an email to
comments@857music.com.